Email Transformation for American Express

A Modern Brand for StuyHealth

A Brand Center for The NBPA Foundation

Increasingly effective fundraising for the Ms. Foundation for Women

An identity ICE Inc. can be proud of

Launching Rooms for StockTwits

YOUR BRAND SHOULD BE
LARGER THAN LIFE.

DBC is a data driven branding agency.
We’ll use Design Thinking and agile brand strategy to:

    
        +
        
            scale your brand
            solve tangible problems
   			engage your audience
          	inform
            drive experiences
         	prove concepts
          	inject excitement
          	define culture

        
    

The Latest

American Express Case Study 1 of 4 now available.

DBC has worked on an email transformation project with American Express since 2017. We’re releasing four case studies on the impact we made over the last 7,000 plus communications we’ve touched from the U.S. and Abroad.

Case Study 1: We successfully pilot the project over 12 weeks, reducing call volume and increasing digital self servicing.

Case Study 2: We implement American Express’ new global brand to its servicing emails.

Case Study 3: We impact the disputes journey with best practices to streamline the timeline.

Case Study 4: We measure our overall impact on the project, from customer satisfaction, cost savings and open rates.

Case Study 1 Request

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Get Case Study 1, and we’ll be sure to send you the subsequent Case Studies when available!

American Express Email Transformation Case Study

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See the brand take off

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